Five things that matter. Every morning.
Meet Dermhilda. She's an AI. She reads every report your locations produced overnight and hands each manager their five things before the doors open.
Dermhilda · Today · 7:00 AM
Morning. Five things.
Denials spiked on one payer — nine Aetna kickbacks this week, all the same modifier. Looks fixable.
A full day of encounters closed uncharged — about $18K, still inside the billing window if you catch it today.
Dr. R's biopsy follow-ups are slipping — four results need a recall, two already past a week.
New-patient wait is out to 26 days — demand you could capture by opening one more slot.
Three A/R accounts are about to age out — past 90 days and close to where they rarely come back.
The problem
ModMed doesn't have a shortage of reports — it has the opposite problem. Every morning there is more data than any one person can read, let alone act on: denials, no-shows, open encounters, follow-ups that are slipping, collections, the slow leaks that never announce themselves. Then multiply that by every location you run.
At one practice, the manager is the conductor — the single person who sees clinical, billing, operations and the rest at the same time. Add locations and that clarity disappears. Each practice keeps its own books, runs its own schedule, and reports in its own way. The corporate team is left stitching together inconsistent numbers after the fact, which means the practice that's quietly slipping doesn't surface until the monthly close or the quarterly review — by which point it's an expensive problem instead of a Tuesday-morning one.
A group doesn't need another reporting tool to consolidate at quarter-end. It needs to know, every morning, which practices need attention today.
Dermhilda reads every report your locations produced overnight and hands each manager the five things that need them today, before the doors open. Once a month she gives your owners the handful of numbers they steer the entire group by, with scores and accountability for each location. A named analyst owns your account, and our development team keeps customizing Dermhilda around your exact needs — until you can run your multi-location group as smoothly as a single office.
Your role, and hers
I'm Sam Roberts, and I've spent years building reporting and analysis for dermatology practices. Dermhilda is how I do it now.
You're the one who sees the whole floor at once — clinical, billing, operations, compliance, marketing, finance, across every location — and the one who decides what to do about it. That doesn't change. What changes is that you're not the only one watching anymore, and that what gets watched is no longer only what your EHR thought to report. The autoclave log at your third site. What a new patient actually cost you. The recurring work that only happens if somebody remembers. She holds all of it, and she never has a busy day.
She doesn't decide for you, and she never reaches into ModMed on her own. You can ask her anything.
What it's worth
You already know what the leaks cost you — you just rarely see them in one place:
No single instance is big enough to notice, which is exactly why, per provider across a year, the total is larger than it feels.
That total is what Dermhilda goes after. Each morning's five is the recoverable version of it — the denial pattern caught in week one, the uncharged week flagged before it's written off, the recall that's still bookable today. You don't have to win back much of what's leaking for her to cover her cost several times over. Everything past that is margin you weren't capturing.
What you steer by
The morning list is what needs attention today. Once a month you need something different — a single page with the few figures you actually run the group on, a name against each one, and the numbers underneath that explain why one of them moved.
When we build that page, some of the figures turn out not to be counted anywhere. The top of the patient funnel is the usual one: nobody logs the inquiries, so nobody can say how many became appointments. That gap is worth finding on its own.
For PE platforms
Every practice a platform acquires arrives running differently — different habits, different numbers, different definitions of "doing fine." Dermhilda gives you one consistent operating read across the portfolio, so a newly acquired practice is measured the same way as the rest from the moment it's on the platform's ModMed. As you bring a practice on, she starts reading it too.
For the people accountable for the portfolio, that means the practice drifting off-pace shows up in a morning briefing, not three months into the numbers — and the consolidated picture the corporate team works from is built the same way every day, not reassembled by hand each period.
Ask her anything
Most tools hand you a number and stop. Dermhilda keeps going: open any report and ask her about it in plain language. She can see the page you're looking at, and she answers from your group's actual numbers — no query-building, no exports, no waiting on someone to run it.
You
Why are Dr. K's RVUs down again?
Dermhilda
They're not down — they're flat. He's just used to a different number from August. I'd pull the trailing six months before you walk in, otherwise it turns into a long conversation.
She answers with judgment, not just a figure, and she's honest about the edges of what she knows. And she advises — she doesn't reach into ModMed and change things on her own. She prioritizes, prepares, and explains; you decide and you act.
Security & trust
Your data is protected at every stage — encrypted, access-controlled, and covered by the agreements healthcare requires. See how we keep it that way →
Get started
Tell us your providers and your locations and you'll see the number on the spot. If it's a fit, the next step is a short conversation. No checkout, no signup to click through first.