The practice intranet
Losing top talent is painful; losing their critical knowledge is completely avoidable. Process documentation, institutional history, and how things are done shouldn't exist only in individual minds or personal spreadsheets. Your practice's core intelligence isn't truly secure until it's centralized.
That is why we build dedicated Practice Intranets. By consolidating your data into a unified platform, team members across every office stay aligned, informed, and literally on the same page.
What it is
A private intranet, built in Notion, set up around your group and the way it actually runs. Staff and who covers what. Your procedures, written down. Where things are, at each location. The forms and letter templates people hunt for every week. The recurring work that has to happen whether or not anyone remembers.
We have been building these for dermatology practices for years. It isn't a template we hand you and wish you luck with — it's set up around how your group works, which is the only version anyone ever uses.
Staff, providers, positions, supervisors, and who covers what when someone is out.
Every location, and where things are inside it — down to which cabinet the biopsy cards live in.
Procedures, patient handouts, forms and letter templates, the employee handbook.
Labs, pharmacies, vendors, drug reps — with the contacts that are currently on a sticky note.
Which carriers you take, which plans within them, and which you don't — so the front desk stops guessing.
Daily, weekly and monthly tasks, with completion visible instead of assumed.
How it connects
The intranet is where your practice writes things down. Dermhilda is the one that has read every drawer. Because she can see it, a finding doesn't stop at the morning briefing — it becomes a task in your own intranet, pointed at whoever holds that role at that location, with a date on it.
She still never writes into ModMed. She does write into your intranet, and that is the difference between telling you something is wrong and putting it in front of the person who can fix it.
Accountability
Room cleaning, room stocking, autoclave logs, biohazard bag changes, Accutane checklists. A QR code on the wall, a phone, and a record of who did it and when — then rolled up so you can see which locations are running the way you think they are.
No patient data
Patient data lives in the isolated environment we build for your practice, under the controls described on our security page. The intranet holds how your practice runs — not who your patients are.
That line is deliberate, and it is there so the answer is short when your compliance officer asks.
Why it's worth doing
Front-office turnover in dermatology is relentless, and every departure takes something with it: the workaround for that payer, the reason you stopped using that lab, which drawer the biopsy cards are in. Written down, that knowledge stops walking out the door.
It also turns onboarding a new hire into days instead of months, and it makes every location run the same way — which is the one thing a group can never get by asking.
And if you ever do sell, or bring on a partner, documented operations and provable process execution are worth real money in diligence.
Dermhilda